Sustained Success: Providing Two Decades of Reliable IT Support

Client Challenge:

For over two decades, we’ve been the trusted IT partner to a Bay Area, family-owned manufacturing company, forging a relationship built on reliability, expertise, and mutual growth.  Challenges primarily revolved around ensuring seamless IT operations to support day-to-day functions with the occasional need for larger-scale initiatives like cloud migrations, data backup, and IT infrastructure and network upgrades.

Linde Group Solution:

Fully Outsourced IT Support: We provided ongoing, fully outsourced IT support, ensuring that the client's IT infrastructure remained robust and reliable.

Strategic and Tactical Projects: In addition to day-to-day support, we undertook various strategic and tactical projects to enhance the client's IT capabilities and future-proof their operations. For example, one project was a cloud server migration which bolstered the client's IT capabilities, enabling them to adapt to evolving technology landscapes and industry standards.

Outcomes and Key Results:

Reliable Operations: Through consistent proactive IT support and strategic initiatives, we ensured that our client maintained reliable IT operations, crucial for their day-to-day functioning.

Stability and Growth: Our steadfast support contributed to our client’s  stability and growth, fostering an environment where they could focus on core business objectives without worrying about IT disruptions.

Long-Term Relationship: We cultivated a multi-decade relationship with the client, prioritizing trust, communication, and understanding of their unique business needs.